Bylaw Enforcement Team
The City of Prince Albert’s Bylaw Enforcement team is made up of 10 staff members:
- 1 Manager
- 1 Bylaw Enforcement Coordinator,
- 3 Bylaw Officer IIs,
- 3 Bylaw Officer Is,
- 1 casual Officer II,
- 1 part-time administrative staff member.
Despite our small size, the team is responsible for a wide range of bylaw-related duties across the entire city.
Bylaw Officers 2's handle most of the incoming complaints: Property maintenance, homeless encampments, and derelict buildings. One of these officers also manages the City’s impound lot and coordinates the Bylaw Officer 1's, who are responsible for parking enforcement and maintaining infrastructure such as parking meters. The team also handles weekly traffic bylaw prosecutions at the Provincial Courthouse.
Over the past few years, the volume of bylaw complaints, particularly those related to property conditions, has increased significantly. To manage this, the team uses a triage system that prioritizes public safety concerns. High-priority issues, such as unsafe or boarded-up properties, junked vehicles, encampments, and dog bites, are addressed first. Lower-priority complaints like barking dogs or general garbage concerns may take longer to resolve.
Once a complaint is received, it may take a couple of days to be categorized and assigned to an officer. Submitting the same complaint multiple times will not speed up the process. With a high call volume and limited staff, the City appreciates the public’s patience and understanding as the Bylaw team works through each report as efficiently as possible.
Common Bylaws Concerns
Property Amenities Bylaw
A property amenity refers to the overall condition and appearance of a property, including buildings, yards, fences, and other structures. The City’s bylaw defines certain things as nuisances—these are problems that can make a neighbourhood look bad or unsafe. Examples include things like abandoned or broken-down vehicles, overgrown grass or weeds, graffiti, run-down or damaged buildings and encampments. These issues can affect how safe, clean, and pleasant a neighbourhood feels. Property owners are responsible for keeping their land and buildings in good condition to help keep the community looking its best.
Encampments
Homelessness is a complex issue, and the City of Prince Albert is committed to addressing it through their Encampment Strategy . This strategy is part of the city's Community Safety and Well-Being Strategy and focuses on supporting both people experiencing homelessness and the broader community.
Noise Bylaw
The City of Prince Albert's Noise Bylaw aims to reduce loud, unnecessary noise that disrupts people's peace and comfort. It prohibits noises like lawnmowers, construction work, and loud animals between 11:00 PM and 7:00 AM, especially in residential areas. It also restricts loud advertising sounds and the idling of diesel engines in these areas. However, there are exceptions, such as for public events, emergencies, or essential city services like street repairs and snow removal. The city can also grant permits for special events and emergency work. This bylaw helps ensure quiet, peaceful living while allowing necessary activities.
Encampment Strategy 2025
Since 2019, the City of Prince Albert has been providing resources to respond to encampments on public land. However, the number of encampments has increased rapidly since 2022. In 2024, the city formed an Encampments Action Team, made up of services like Bylaw, the Fire Department, Police, and housing providers. The team recognized the growing risks of larger, long-term encampments, which brought serious challenges like health and safety concerns, overdoses, illegal activity, aggressive behaviours, and waste problems.
City of Prince Albert's Response
The City of Prince Albert has created a three-tier response system that will allow us to respond to each encampment case with the most effective resources available.
Encampment Strategy Goals
- Parks and public spaces within the community are enjoyable for everyone.
- Vulnerable people are connected to wellness, housing and social supports.
- Encampments do not become entrenched.
- Residents are informed on how to report encampments identified within the community.
- Community and City Council remain informed.
Reporting a Concern
The City of Prince Albert uses two systems to manage public concerns. Submitting your issue to the correct system helps ensure it reaches the right team quickly and gets resolved efficiently.
SR Portal (Service Requests)
SR Portal is the City of Prince Albert's system for reporting and tracking maintenance issues. Requests go directly to the responsible department for quick action and updates.
Common Service Requests
- Arenas: Ice times, box office questions
- Parking: Parking or impound issues
- Parks: Garbage, trails, lighting, grass cutting
- Pool: Swimming lessons, rentals
- Roads: Potholes, street or sidewalk sweeping
- Sanitation: Garbage and recycling
- Transportation: Bus passes, other transit concerns
- Trees: City-owned tree issues
- Water: Water/sewer problems, billing
- Weeds: Overgrown yards or weed complaints
Bylaw Reporting
Use this system to report bylaw violations .
Please note that our officers are currently on duty Monday–Friday, 8:00 am–4:45 pm
Common Bylaw Concerns
- Noise
- Dangerous or loose dogs
- Too many pets
- Abandoned bikes
- Messy yards or junk
- Boarded buildings
- Unlicensed or junk vehicles
- Snow not cleared on downtown sidewalks
- Illegal parking (e.g., blocking driveways, no plates, 48+ hrs)
- Taxi licensing
For more information on bylaws, visit the City of Prince Albert website .
