Solutions Hub
306 953-4884
The Solutions Hub is the City of Prince Albert’s call centre, created in 2023 to make it simpler for residents to connect with City services by calling one number.
It was developed alongside the launch of Cityworks, a software system that allows service requests to be entered, tracked, and monitored on managers’ dashboards.
This centralized approach helps ensure requests are handled more efficiently and residents receive timely responses.
The Solutions Hub is your first stop for answers, information, and support regarding the City of Prince Albert.
By calling 306-953-4884, residents can:
- Inquire about property tax and utility bill balances
- Make payment arrangements for water shut-off notices
- Report watermain breaks
- Report service issues like fallen trees
- Get answers to garbage and recycling bin pick-up and replacements
- Report messy yards, encampments, and other Bylaw enforcement issues.
These are just a few examples of what the Solutions Hub deals with daily.
Residents can also report any concern online
The City of Prince Albert uses Cityworks, a Computerized Maintenance Management System (CMMS), to efficiently track all concerns. This system streamlines communication and operations, ensuring prompt action, accurate tracking, and detailed reporting.
Please submit the concerns listed below as a Service Request (SR) directly in Cityworks. The request will appear on the Supervisor’s dashboard, allowing prompt action, tracking, and reporting.
Bylaw Enforcement Responsibilities
- Encampment Concerns
- Boarded Up Houses
- Noise Disturbance
- Taxi Driver Concern
- Break into Outbuilding
- Gas Drive Off
- Lost Property Under $5000
- Fraudulent Scams
- For an Emergency, Call 9-1-1
- Fire Pit Rules
- Recruitment
- Sign up for Emergency Alerts
- Fireworks
- Building an Emergency Kit
Contact Us
City of Prince Albert
1084 Central Avenue
Prince Albert, SK S6V 7P3
Phone: 306-953-4884
After Hours Emergency: 306-953-4348
Email Us
