Water Quality

Water remains safe to drink. Some residents may notice an earthy or musty odour caused by naturally occurring compounds. 

Updated August 24, 2026 at 3 pm

Drinking water remains safe

Since the weekend of August 16, the City has received reports from residents of a slight earthy or musty odour when running cold water from their taps. The City’s Water Treatment Plant has collected water samples for further testing. Based on the results to date, the City can confirm that the water remains safe to drink.

Additional sampling and testing are underway to better understand the conditions affecting the water system.

 

Water testing results

Samples were collected from where residents reported significant discolouration. All samples returned negative bacteriological results. Complete analytical reports, including additional testing, are expected by the end of this week.

Additional samples have also been collected from the City’s reservoirs and submitted for further analysis. Nine distribution locations throughout the city are tested weekly: See results at this link

Samples have also been submitted for geosmin and MIB analysis. These naturally occurring compounds can contribute to earthy or musty tastes and odours in drinking water. These results will take approximately 2 weeks.

Daily average UVA254 decreased from 0.0650 cm¹ on August 17 to 0.0506 cm¹ on August 24, a reduction of approximately 22%. This steady downward trend indicates that levels of UV-absorbing organic matter in the treated water continue to decrease, and that water quality is improving.

A reduction in chlorine demand has been observed at reservoirs and sampling locations across the City, indicating an overall decrease in organic matter entering the distribution system from the river and in its retention within it.

Treated water can take up to three to four days to move through the distribution system. Therefore, residents may not notice improvements in water quality on the same day that improvements are observed at the Water Treatment Plant.

Discolouration and odour are separate issues

Based on the information currently available, the City can confirm that the reported discolouration and odour are separate issues.

The reported odour is consistent with elevated levels of naturally occurring organic matter and seasonal biological activity in the river. Similar conditions are currently being experienced at other upstream water-treatment facilities, including those serving Lloydminster and North Battleford, where elevated levels of naturally occurring organic matter have also been observed.

The City’s assessment is supported by organic sampling results, increased chlorine demand and other water-quality parameters routinely monitored by Water Treatment Plant operators.

 

Why does the water smell?

The human nose is extremely sensitive to these naturally occurring compounds. If you poured a teaspoon of the compound into the equivalent of 200 Olympic-sized swimming pools, you would still be able to smell it.  The general threshold for human detection is about 15 ng/l (15 nanograms per litre = 15 parts per trillion). However, some people can detect these compounds in drinking water at concentrations as low as 5 ng/l.  

This is why one person may complain that the tap water smells earthy while another person standing beside them notices nothing at all.

Heating the water increases the volatility of these compounds, which is why the smell is more easily detected in the shower or when used for hot beverages. 

 

Ongoing oversight

The Water Treatment Plant operations are currently optimizing chemical dosing (e.g., carbon (PAC) and potassium permanganate) to compensate for naturally occurring organic matter in the raw water. PAC is commonly used throughout the water industry to remove naturally occurring compounds that can contribute to taste and odour concerns.

The City will continue working with provincial regulators and other water-treatment facilities to monitor these conditions and ensure the ongoing safety of our drinking water. The City will continue to collect and analyze samples, monitor water-quality conditions, and provide updates as additional results become available.

The Water Security Agency and SaskHealth have visited the City’s Water Treatment Plant to gain a better understanding of the extent of the concerns and discuss the City’s approach to addressing the aesthetic factors around discoloration.

North Saskatchewan River quality

According to the graph below, the North Saskatchewan River has experienced significantly higher-than-normal levels of turbidity and colour since spring, reflecting more challenging raw-water conditions entering the water treatment plant. 

Measurement Normal July 2026 August 1-16
Raw-water turbidity

20.8 NTU

134.3 NTU

32.8 NTU

Raw-water colour

250 TCU

1,467 TCU

359 TCU

Raw-water UV transmission

71.1%

15.5%

35.0%

Treated-water turbidity

0.100 NTU

0.303 NTU

0.185 NTU

Treated-water colour

0.84 TCU

10.4 TCU

5.8 TCU

Treated-water UV transmission

94.6%

87.2%

86.5%

TCU and NTU are units used to measure different aspects of water quality:

  • NTU = Nephelometric Turbidity Units
    Measures how cloudy or murky water is because of suspended particles such as sediment, clay, organic material and other particles.
  • TCU = True Colour Units
    Measures the colour of the water, particularly colour caused by dissolved substances such as naturally occurring organic matter from vegetation, soil and runoff.

In July, raw-water turbidity averaged 134.3 NTU, compared with a normal level of 20.8 NTU, while raw-water colour reached 1,467 TCU, compared with a normal 250 TCU. Conditions improved in August, but remained elevated, with turbidity at 32.8 NTU and colour at 359 TCU from August 1–16. Raw-water UV transmission, which indicates how much light passes through the water, was also substantially lower than normal, at 15.5% in July and 35.0% in August, compared with a normal 71.1%. These measurements demonstrate the unusually variable and challenging conditions in the river this summer, particularly the high levels of naturally occurring organic matter and suspended material in the source water.

 

From River to Tap: How Prince Albert Treats Your Drinking Water

 

Water discolouration is caused by the movement of naturally occurring minerals that can build up on the inner walls of water pipes. Changes in water pressure or flow can loosen these minerals and temporarily affect the colour of the water.

Activities that may cause coloured water include:

  • Water main breaks
  • Work on water pipes, including hydraulic flushing, repairs or replacements
  • Hydrant inspections

 

Some residents may occasionally notice an earthy or musty taste or odour in their drinking water. This can be caused by naturally occurring organic matter, a compound produced by certain algae and soil bacteria, which is found in surface water.

Naturally occurring organic matter can affect the taste and smell of water, but it is not harmful and does not affect the safety of drinking water. Ongoing testing confirms that there are no harmful bacteria or other pathogens in the water.

Naturally occurring organic matter is a naturally occurring compound that communities across Canada and around the world may experience, particularly during warm weather in late summer and early fall.

Quick Answers

Is my water safe to drink?
Yes. Naturally occurring organic matter affects the taste and smell of water, not its safety. Routine testing confirms the water remains safe to drink.

What causes the earthy or musty taste and odour?
Naturally occurring organic matter can be produced by algae and bacteria in surface water such as rivers, lakes and streams. It is not an indication of pollution or a failure of the water treatment process.

When does it occur?
Naturally occurring organic matter events are infrequent and are most common in late summer and early fall, when warmer water can promote algal growth.

Why can I smell it so easily?
The human nose is very sensitive to naturally occurring organic matter, and even very small amounts can be detected. Heating water can make the odour more noticeable, which is why it may be more apparent during showers or when making hot drinks.

How can I reduce the taste or odour at home?

We understand this can be frustrating, particularly when the odour is strong enough to affect drinking water, cooking or other household uses. The City continues to investigate elevated levels of natural compounds and to monitor water quality throughout the treatment and distribution system.

While the City continues to monitor and investigate the elevated geosmin levels, residents who are experiencing the taste or odour may find the following helpful:

  • Chill the water: Refrigerating water can make the taste and odour less noticeable.
  • Use a drinking-water carbon filter: An activated carbon filter designed for drinking water may help reduce compounds that affect taste and odour. Follow the manufacturer's instructions and replace the filter as recommended.
  • Let the water stand: Placing water in a covered container in the refrigerator for several hours may help reduce the noticeable odour.
  • Use bottled water if preferred: Residents who find the taste or odour particularly unpleasant may choose to use bottled water for drinking and cooking until the odour becomes less noticeable.

These steps are intended to help with taste and odour only. They do not replace the City's ongoing monitoring and testing of the water system.

Why do these events occur?

Naturally occurring organic matter events are influenced by natural changes in source-water conditions, including temperature, pH and organic matter. Warm temperatures can promote the growth of algae and other microorganisms that produce naturally occurring organic matter.

The timing of naturally occurring organic matter events cannot be predicted precisely. Typically, the taste and odour subside as source-water conditions change and temperatures cool.

The following information required pursuant to section 22.5 of the Cities Regulations is available for inspection at City Hall during regular office hours:

  • Waterworks rate policy and capital investment strategy
  • Waterworks financial overview 
  • Current reserves
  • Most recent waterworks independent engineering assessment
  • Capital plans for waterworks infrastructure projects and sources of funding

Please contact Financial Services at 306-953-4350 if you would like to view this information; it is also available online in the Annual Report.

What should I do if my water is discoloured?

  • Run the cold water tap for approximately 10 to 15 minutes, or until the water runs clear.
  • If discolouration is only present in hot water: Run the cold water for a few minutes. If the cold water is clear but the hot water remains discoloured, the issue may be related to your hot-water tank or plumbing. Contact a qualified plumber or your building/property manager for further assessment.

  • If the water does not clear after running the cold water, contact the City. Use the keyword Water Condition

 

Contact Us

City of Prince Albert
1084 Central Avenue
Prince Albert, SK S6V 7P3
Phone: 306-953-4884
After Hours Emergency: 306-953-4348
Email Us